We've just started running into an issue pulling a...
# flyte-supportp
proud-glass-36655
07/02/2025, 5:06 PMWe've just started running into an issue pulling an older Flyte image (we have a project that is stuck on this old version b/c of dependency issues) -- any idea why this image pull might be failing?
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RuntimeError: failed to run command envd build ...,push=true with error:
time="2025-07-02T09:03:45-07:00" level=fatal msg=exit app=envd error="failed to build the image: failed to compile: failed to compile build.envd: failed to compile the graph:
failed to get the base image: failed to get the image config, check if the image(<http://cr.flyte.org/flyteorg/flytekit:py3.11-1.13.15|cr.flyte.org/flyteorg/flytekit:py3.11-1.13.15>) exists: failed to get image source from ref:
reading manifest py3.11-1.13.15 in <http://cr.flyte.org/flyteorg/flytekit|cr.flyte.org/flyteorg/flytekit>: unauthorized" version=v1.2.0h
high-park-82026
07/02/2025, 5:07 PM
Apologies about that.
high-park-82026
07/02/2025, 5:08 PM
Can you check the docker client version on this host?
p
proud-glass-36655
07/02/2025, 5:08 PMI'm getting this failure when trying to build locally as well -- here's my local Docker version:
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> docker --version
Docker version 28.1.1, build 4eba377proud-glass-36655
07/02/2025, 5:09 PMI can try updating locally if that might be helpful?
h
high-park-82026
07/02/2025, 5:12 PM
Can you try:
<http://cr-legacy.flyte.org|cr-legacy.flyte.org>p
proud-glass-36655
07/02/2025, 5:16 PMI will try that now, thanks
proud-glass-36655
07/02/2025, 5:24 PMThat does seem to work!
proud-glass-36655
07/02/2025, 5:24 PMIs that generally what we should expect for older images after a certain point?
h
high-park-82026
07/02/2025, 5:33 PM
oh no.. the other host should absolutely work! We're looking into why it doesn't but I wanted to unblock you
p
proud-glass-36655
07/02/2025, 5:33 PMgotcha -- thank you, I appreciate it! Yeah the build seems to fully work now with that base image source
h
high-park-82026
07/02/2025, 6:42 PM
Do you mind helping with the repro. We're unable to.
Can you do
nslookup <http://Cr.flyte.org|Cr.flyte.org>p
proud-glass-36655
07/02/2025, 6:43 PMno problem:
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> nslookup <http://Cr.flyte.org|Cr.flyte.org>
Server: 10.0.0.2
Address: 10.0.0.2#53
Non-authoritative answer:
<http://Cr.flyte.org|Cr.flyte.org> canonical name = flyte.docker.reo.dev.
flyte.docker.reo.dev canonical name = <http://common-external-ingress-999833429.us-east-1.elb.amazonaws.com|common-external-ingress-999833429.us-east-1.elb.amazonaws.com>.
Name: <http://common-external-ingress-999833429.us-east-1.elb.amazonaws.com|common-external-ingress-999833429.us-east-1.elb.amazonaws.com>
Address: 54.147.232.237
Name: <http://common-external-ingress-999833429.us-east-1.elb.amazonaws.com|common-external-ingress-999833429.us-east-1.elb.amazonaws.com>
Address: 54.82.254.69
Name: <http://common-external-ingress-999833429.us-east-1.elb.amazonaws.com|common-external-ingress-999833429.us-east-1.elb.amazonaws.com>
Address: 35.174.97.144h
high-park-82026
07/02/2025, 10:14 PM
Thank you
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